FAQ'S
What services do you offer?
Our services include gutter emptying (clearing), downpipe unblocking, Upvc gutter, fascia, soffit and downpipe washing. External conservatory washing. Gutter repairs and alterations.
What areas do you cover?
We go to all Cardiff areas, Caerphilly, Pontypridd, Merthyr Tydfil, Llantrisant, Bridgend, The Vale of Glamorgan, Penarth, Barry and all Valley areas
How often should guttering be emptied / cleared?
As part of a regular maintenance schedule it is recomended that gutters should be cleared every year to remove the build up of debris that can cause blockages.
How do I get a free no obligation quote?
We can provide a quote by text, email and telephone. All we need is your address and what work you require. Once a quote is accepted we can arrange a time to call which is convenient for you.
What methods of cleaning / repair are used?
We have many years experience so as part of our tool kit we use ladders, poles and vacuums. Gutter inspection and repairs are made from ladders as getting up to the guttering is important to see whats needed, when repairing gutters we normally replace unions etc with new components which we supply.
Do I have to be in when you call?
It is preffered if you are in when we call but if this is not possible we are happy to proceed with the work, pictures of before and after can be arranged if an email address is provided and payment can be made online.
What forms of payment do you accept?
We accept cash, cheque or online payments.
What if I am a landlord?
If a landlord accepts a quote for one of their properties a convinient time to carry out the work can be arranged with the tenant and an invoice with payment details will be provided.
Do you have insurance?.
Yes we have full public liability insurance.
Can I cancel my appointment?
We understand at times an appointment cannot be fulfilled due to unforseen circumstances so we ask that you give us at least 24 hrs notice, we will be happy to re-arrange any appointment.
